Overview
Signal & Sync Services LLC ("Signal & Sync," "S&S," "we," "us," or "our") operates the website located at signalandsync.com. We are committed to protecting your privacy and handling your personal information responsibly.
By using our website or submitting information through our contact or application forms, you agree to the terms of this Privacy Policy.
Information We Collect
We collect information in two ways:
- Information you provide directly — When you submit a crew request form, contractor application, or contact us via email, we collect your name, email address, phone number, company name, and any details you include in your message.
- Information collected automatically — Like most websites, we may collect standard technical data such as browser type, IP address, pages visited, and referring URLs through our hosting provider (Bluehost) and any analytics tools we use.
We do not collect payment information, social security numbers, or any sensitive financial data through this website. All financial transactions and sensitive contractor information are handled through separate, secure channels.
How We Use Your Information
The information you provide is used solely for the following purposes:
- To respond to crew staffing requests and provide event production quotes
- To review and process contractor/vendor applications
- To communicate with you about your inquiry or application status
- To maintain our contractor roster and business records
- To improve our website and services based on general usage patterns
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
How We Store Your Information
Form submissions are stored securely through our form processing service. Contractor information including W9 documents and onboarding records are stored in our internal business systems with appropriate access controls.
We retain contact and inquiry information for a reasonable business period to facilitate ongoing communication, and contractor records for as long as the working relationship is active plus any legally required retention period.
Sharing Your Information
We may share your information only in the following limited circumstances:
- Service Providers — We use third-party tools to operate our website and business (e.g., hosting providers, form processors, CRM software). These providers access your information only as needed to perform services on our behalf.
- Legal Requirements — We may disclose information if required by law, court order, or governmental authority.
- Business Transfers — In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Cookies & Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. These are standard technical tools used by most websites.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal and business retention requirements
- Opt out of any marketing communications
To exercise any of these rights, please contact us at info@signalandsync.com.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.
Children's Privacy
Our website and services are intended for business professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will update the "Last Updated" date at the top of this page when changes are made. Continued use of our website after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
- Email: info@signalandsync.com
- Website: signalandsync.com
- Business: Signal & Sync Services LLC